FAQs

Curated Boxes: What you see is what you get with our ready-to-go boxes.

Custom Boxes: We’ll create a box just for you, each box is different but we always include self-care and pamper items.

Mystery Box: It’s a surprise, you’ll only get to see what’s in the box when you open it! 

Once you order has been submitted and payment has been made via, we get to work on your box and ship it within 1-3 working days. From there delivery depends on the receiver’s address (2-7 working days).

We make use of The Courier Guy. Delivery to major areas is within 2-4 working days, and outlying area 5-7 working days. 

Once your box is shipped, you will receive a unique tracking code so you can follow it’s journey all the way to your door. 

We accept online payments via PayFast.

Oh no! Please contact us at info@bffbox.co.za within 3 days of receiving your BFF Box and we will assist you further.